Privacy Policy

Overview

This policy explains what information Cloudexa may collect, why it is used, how long it may be kept, and the choices available to users.

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Information we collect

Depending on how you use Cloudexa, we may process account details and hosting metadata, billing records, support messages, security logs, IP addresses, device information, and content you intentionally store or deploy through the service.

• Account information such as username, email address and authentication data.
• Project, deployment, domain and hosting configuration associated with your account.
• Technical logs used for security, abuse prevention, debugging and service operation.
• Billing information handled by our payment provider.

How information is used

Information may be used to provide the service, authenticate users, operate projects and deployments, process billing, prevent abuse, troubleshoot problems, improve reliability and comply with legal obligations.

Legal bases and required processing

Where applicable law requires a legal basis for processing, Cloudexa may rely on performance of a contract, legitimate interests, consent, or compliance with legal obligations depending on the purpose.

Nothing in this policy is intended to reduce rights that cannot legally be waived.

Service providers and disclosures

Cloudexa may use infrastructure, payment, email, security, analytics or other service providers that process information on its behalf. Information may also be disclosed when required by law, to protect users, or to investigate fraud, abuse or security incidents.

Retention and deletion

Information is kept only as long as reasonably necessary for the purpose it was collected, including security, billing, backup and legal requirements. Deleting an account or project may not instantly remove all backup or audit copies.

Your choices and rights

Depending on where you live, you may have rights to access, correct, export, restrict or delete certain personal information. Requests can be sent to the contact address below.

Security

Cloudexa uses access controls and infrastructure safeguards intended to protect account and project data. No system is completely secure, so keep credentials private, review connected applications, and report suspected incidents promptly.

Contact