Legal

Privacy Policy

How Cloudexa handles account, repository, hosting, billing and technical information.

Effective date: 09/21/2026

1. Overview

This Privacy Policy explains what information Cloudexa may collect, why it is used, how long it may be kept, and the choices available to users.

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2. Information we collect

Depending on how you use Cloudexa, we may process account details, repository and hosting metadata, billing records, support messages, security logs, IP addresses, device information, and content that you intentionally store or deploy through the service.

  • Account information such as username, email address and authentication data.
  • Repository, deployment, domain and hosting configuration associated with your account.
  • Technical logs used for security, abuse prevention, debugging and service operation.
  • Billing information handled by our payment provider. Cloudexa should not store full payment card numbers unless explicitly required and secured.

3. How information is used

Information may be used to provide the service, authenticate users, operate repositories and deployments, process billing, prevent abuse, troubleshoot problems, improve reliability, and comply with legal obligations.

5. Service providers and disclosures

Cloudexa may use infrastructure, payment, email, security, analytics or other service providers that process information on Cloudexa's behalf. Information may also be disclosed when required by law, to protect users, or to investigate fraud, abuse or security incidents.

6. Retention and deletion

Information is kept only for as long as reasonably necessary for the purpose for which it was collected, including security, billing, backup and legal requirements. Deleting an account or project may not instantly remove all backup or audit copies.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, export, restrict or delete certain personal information. Requests can be sent to the contact address below.

8. Security

Cloudexa uses technical and organizational measures designed to protect information. No service can guarantee absolute security, so users should protect credentials and report suspected compromise promptly.

9. Contact

Privacy contact [email protected]